1. Fill out the Order Form. Either submit the form or print and mail with payment. Do not mail cash. For your convenience, we also accept Visa and Mastercard phone orders at 1-248-588-9130. 2. Change the shipping address on the order form if desired. Your name as shown below, will be printed with standard capitalization. 3. Please include your phone number. This helps to expedite a solution if there is a problem with your order. 4. Certificates do not include frames; frames must be ordered in addition to certificates. 5. We ship via United Parcel Service, which does not deliver to P.O. boxes. Please provide a street address. 6. Allow 4 to 6 weeks for delivery. 7. If your package arrives damaged, please save all materials and contact us so that we may file a damage claim for you. 8. Michigan residents add 6% sales tax. 9. Wall certificates do not have dates on them -- they are valid upon the display of a current license. 30800 Montpelier Madison Heights, MI 48071 1-248-588-9130